Accessibility

We work towards readable, keyboard-usable pages on different screens, labelled fields and right-to-left Arabic. This is not a conformity certification or independent accessibility audit. Report a barrier with its URL and description. Email or WhatsApp assistance can help prepare a booking without an assistance surcharge; physical access to the monument is a separate matter.

For a complaint, contact support with the reference, date and relevant evidence. The team is available 09:00–21:00, GMT+1, seven days a week. Request a written explanation where needed. We seek a direct solution without preventing recourse to a bank, authority or competent dispute-resolution body.